Server & Network Monitoring

We will monitor your IT Network and servers, 24x7x365, ensuring that all of your essential business systems are operational and functioning correctly. Performance thresholds can be set to ensure that early warnings are identified before issues become critical.

It is inevitable that technical issues will occur on your servers and network at some point. At the very least, proactive monitoring provides you with the warning of problems as they happen, and the opportunity to fix them before they create a major problem. If problems are going to happen, it’s better that you find them before your users do.

Why Outsource Server & Network Monitoring Services?

• Free your internal resource to focus on value added functions
• Peace of mind that your core business systems are operational
• Safeguard your business from data loss and disruptions
• Increase System availability and minimise downtime and business risk
• Gain maximum availability and performance from your servers and network infrastructure

Deliverables:

• Your IT network and servers are monitored by our manned Service Desk 24x7x365
• Our pro-active alerts provide early warnings, before issues become critical
• Monitor:
  – Servers;
  - Critical signs: CPU, Disk Health and performance
  - Services and Event Log monitoring
  – Applications
  – Printers, Scanner, MFD, MFP, Copiers and other hardware peripherals
  – Microsoft Exchange storage, Network File storage
  – Remote websites availability (hosted CRM etc.)
  – Internet connectivity
• SNMP monitoring
• Reports
  – Backup Status
  – Antivirus Update
  – Patch Management Status Reports
• Customer web portal status view 24x7x365
• Optional pro-active fault resolution
• Optional periodic backup restore test plan and testing services

We understand that some organisations can be nervous of relinquishing direct management control over their staff. ProcessFlows have developed an approach whereby you can gain all of the benefits of an in-house team, whilst enjoying the cost advantages of using an outsourcing location. We can even employ the staff on your behalf, dealing with all recruitment and office costs, whilst you may retain the direct day-to-day managerial responsibilities.

Why Outsource with ProcessFlows?

• Low-cost, low-risk way to employ additional resource – without the normal employment constraints
• Experiment with new ideas without the up-front investment
• Switch-on, switch-off – flexible resources when you need them
• Manage your resource directly or pass over processes to us and just monitor results
• Over 25 years experience of successful service delivery – for a diverse range of services with a large number of very satisfied customers
• UK-based organisation with an outsourcing facility managed by UK-based staff.
• Large variety of success stories – please click here to view some of our case studies (opens our main site in a new window)

How much could you save?

To see how much you could save by outsourcing your server & network monitoring services, take a moment to look at our savings calculator, by clicking here, or on the link above right.

More information

Please use the menu above for more information. Alternatively you can call us on 01962 835053 or email sales@processflows.co.uk.